Privacy Policy

1. Joint Data Controllers

For the purposes of the General Data Protection Regulation (GDPR), we inform you that the personal data you provide us through this website (Vellum Costa) will be processed jointly by the following controllers:

2. Purpose of Processing

At Vellum Costa, we process the information provided by interested parties for the following purposes:

• To manage requests for information, audits, and inquiries sent through the website.
• To provide the contracted comprehensive property management services.
• To manage billing, accounting, and administration (carried out by Jilesur SL).
• To send commercial communications about our services (only if express consent has been given).

3. Legitimacy

The legal basis for the processing of your data is:

• Consent of the interested party: For the management of inquiries through the contact form or WhatsApp.
• Execution of a contract: For the provision of property management services and subsequent billing.
• Compliance with legal obligations: For billing and record-keeping by Jilesur SL.

4. Data Recipients

Data will be communicated internally between the aforementioned joint controllers (Operational Management and Jilesur SL) for the proper development of the contracted service. Likewise, data will not be transferred to third parties, except under legal obligation (e.g., Tax Agency, State Security Forces) or when strictly necessary for the provision of the service (e.g., payment gateways, company tax advisors).

5. Data Retention

The personal data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations (generally 5 years according to Spanish tax regulations in the case of billing by Jilesur SL).

6. User Rights

Anyone has the right to obtain confirmation as to whether we are processing personal data concerning them. Interested parties have the right to:

• Request access to personal data relating to the interested party.
• Request its rectification or deletion.
• Request the limitation of its processing.
• Oppose the processing.
• Request data portability.

You may exercise your rights by sending a written communication to the email: info@vellumcosta.com, specifying the right you wish to exercise and identifying yourself properly.